+44 (0)1270 256666 sales@spectile.co.uk

Privacy Notice

This is the privacy notice of Spectile Limited. In this document, “we”, “our”, or “us” refer to Spectile Limited.  We are company number 4350498 registered in the United Kingdom.  Our registered office is at Unit 2, Poplar Grove, Crewe, Cheshire, CW1 4AZ

Summary of how we use your data

  • Spectile Limited uses your personal data to manage your relationship with us, allow you to purchase services from us, deal with invoicing and ensure that we can communicate with you efficiently.
  • Where we rely on your consent, such as for direct marketing, you can withdraw this consent at any time.

What does this policy cover?

This policy describes how Spectile Limited will make use of your data.

It also describes your data protection rights, including a right to object to some of the processing which Spectile Limited carries out. More information about your rights, and how to exercise them, is set out in the “What rights do I have?” section.

What information do we collect?

We collect and process personal data about you when you interact with us and our websites, and when you purchase services from us. This includes:

  • Full business name, registered and business addresses if different
  • Delivery and site address (if applicable)
  • Email Addresses
  • Company Registration Number
  • Sales and Accounts contact name and e-mail address
  • Company telephone numbers (including mobile numbers)
  • Company VAT/EORI/Deferment Numbers
  • Full Bank details
  • information related to the browser or device you use to access our website;

How do we use this information, and what is the legal basis for this use?

We process this personal data for the following purposes:

  • To fulfil a contract, or take steps linked to a contract: this is relevant where you make a purchase from us. This includes:
  • Verifying your identity;
  • Taking payments;
  • Communicating with you;
  • Providing customer services and arranging the delivery or other provision of services;
  • Where we have a legitimate interest. This includes to conduct research, analysis and analytics.

Where you give us consent:

  • We will send you direct marketing in relation to our relevant products and services, or other products and services provided by us.
  • We place cookies and use similar technologies in accordance with our Cookies Policy and the information provided to you when those technologies are used.
  • On other occasions where we ask you for consent, we will use the data for the purpose which we explain at that time.

Withdrawing consent or otherwise objecting to direct marketing

Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your data for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by contacting us using the details set out below in the section – “How do I get in touch with you?”

 

What rights do I have?

You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller.

In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing).

These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.

How you can complain

  • If you are not happy with our privacy policy or if have any complaint then you should tell us by email. Our address is sales@spectile.co.uk.

 

  • If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

 

  • If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/ or by telephoning 0303 123113.
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How do I get in touch with you?

We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt out of direct marketing, you can get in touch at sales@spectile.co.uk

Which Spectile Limited entity is my data controller, and which affiliates might my data be shared with?

The data controller for your information is Spectile Limited. This means Spectile Limited decide how personal data is processed and for what purposes.

How long will you retain my data?

Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in future.

Where we process personal data in connection with performing a contract, we keep the transactional data for 8 years from your last interaction with us (or such longer period as may be required by law).

Language

This policy is written in English with a reference translation in another language (if necessary). In the event of any conflict in interpreting or construing the terms of this policy, the English version shall prevail.